Moderate Single Room Non-Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Hotel · Tokyo · Tokyo City Area
New Otani Inn Tokyo
A reliable 3-star base in Shinagawa Ward, close to Osaki Station and linked to a shopping mall, with practical rooms and a buffet breakfast.
- Direct access to JR Yamanote Line via Osaki Station
- Buffet breakfast with a good selection
- On-site parking and 24-hour reception
7.6
Very good
772 reviews
Booking.com 7.6 · 772 reviews
About
New Otani Inn Tokyo
New Otani Inn Tokyo is a 3-star hotel in Shinagawa Ward, set in the Osaki area. It offers a restaurant, luggage storage, and a range of practical amenities including parking, a 24-hour front desk, and air conditioning throughout. The hotel is a 10-minute drive from Tokyo Tower and the Meguro Parasitological Museum.
Guest rooms come in various configurations: singles, doubles, twins, triples, and larger executive or semi-suite options. All rooms are non-smoking except for a few Moderate smoking rooms. Each room includes a shower, bathtub, and air conditioning. The hotel also has facilities for meetings, laundry, and dry cleaning, plus massage services.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Excellent transport links — Guests repeatedly praise the hotel's proximity to Osaki Station on the JR Yamanote Line, making it easy to reach the airport and other parts of Tokyo.
- Spacious rooms for Japan — Several guests comment that the rooms are surprisingly large by local standards, with enough space for multiple suitcases and a comfortable stay.
- Strong service and care — Staff are described as polite, helpful, and professional, with one reviewer highlighting exceptional care during a medical emergency.
- Good dining and shopping nearby — The hotel is linked to a shopping mall with many dining options and a convenience store, plus a supermarket close by. The breakfast buffet gets positive mentions.
- Secure on-site parking — Guests with cars appreciate the hotel's parking facility, which adds convenience for those exploring the region by car.
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Worth weighing
4 to weigh- Away from the city centre — The hotel is in the Osaki area of Shinagawa, which is not the central tourist hub. Some travellers may find it quieter, but the excellent rail connections mitigate this.
- Limited style and character — Guests describe the hotel as modern and functional, but it lacks the boutique charm or distinctive design of smaller properties.
- Value for money varies — While many find it good value, the Value rating is a bit lower than other categories, suggesting some guests feel the price is not always aligned with expectations.
- Not ideal for those sensitive to smoking areas — Although the hotel has non-smoking rooms, a few Moderate rooms are designated as smoking, which might be a drawback for non-smokers if those are the only options available.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Moderate Double Room Small Double Bed Non-Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Moderate Triple Room Non-Smoking
- 3 Single beds
- Shower
- Bathtub
- Air conditioning
Moderate Twin Room Non-Smoking
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Quality Single Room Non-Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Quality Double Room Small Double Bed Non-Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Moderate Twin Room Smoking
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Moderate Single Room Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Moderate Double Room Small Double Bed Smoking
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Quality Triple Room Non-Smoking
- 3 Single beds
- Shower
- Bathtub
- Air conditioning
Standard Triple Room
- 3 Single beds
- Shower
- Bathtub
- Air conditioning
Executive Delux Twin Room Non-Smoking
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Executive Double Room Non-Smoking
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
Quality Twin Room Non-Smoking
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Executive Delux Room Non-Smoking
- 4 Single beds
- Shower
- Bathtub
- Air conditioning
Premium Semi Suite Room Non-Smoking
- 4 Single beds
- Shower
- Bathtub
- Air conditioning
Premium Accessible Room Non-Smoking
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Air conditioning
- Heating
- Tea and coffee facilities
- Trouser press
- Free toiletries
- Electric kettle
- Carpeted floor
- AM/FM alarm clock
Food & Drink
- Restaurant
- Bar/ Lounge area
- Children's buffet
Wellness
- Back massage
- Head massage
- Full body massage
- Foot massage
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 772 reviews
Booking.com · 7.6 · 772 reviews
7.6Verified guest“Plenty of places to eat nearby, and the bathroom amenities were great. We were out exploring Tokyo most of the time, but the hotel did its job and felt modern.”
7.6Verified guest“Excellent location close to the JR line, with many dining options. The buffet breakfast had a good variety, and there's a convenience store in the lobby. Close to shopping malls and the Meguro river.”
7.6Verified guest“The manager called an ambulance and acted as an interpreter for the paramedics, then checked on us the next morning—truly professional and caring. That kind of support in a foreign country with limited language skills was amazing. The location near the Yamanote Line and a shopping complex was convenient, and the rooms were comfortable. I'd definitely return.”
7.6Verified guest“The room was surprisingly spacious, and the view from the high floor was stunning. Being near the train station made it easy to get around, and the convenience store nearby was handy. The Japanese garden was a beautiful spot to relax after a busy day.”
7.6Verified guest“Conveniently located near a shopping mall and accessible from the train station, but quite far from Narita airport. The rooms were clean and the staff professional. The breakfast buffet was large with a variety of options.”
7.6Verified guest“Perfect for quick access to transportation to the airport and around the city, thanks to proximity to a station. Facilities were clean, modern, and well-equipped, with a shopping mall just across the street. The staff were courteous and helpful, and we enjoyed the breakfast. Our car was safely parked.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Getting Around: Osaki Station on the JR Yamanote Line is right next to the hotel, giving you direct access to Shibuya, Shinjuku, and other major areas. The station also serves the Rinkai Line for connections to Odaiba.
Shopping: The hotel is connected to a shopping mall, offering a range of shops, restaurants, and a convenience store. A supermarket is also nearby for daily needs.
Nearby Attractions: Tokyo Tower and the Meguro Parasitological Museum are each about a 10-minute drive away. The Meguro River is a short walk and is particularly pleasant during cherry blossom season.
Shinagawa-Ku, Osaki 1-6-2, Tokyo, Tokyo City Area, 141-0032, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 427 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel has parking on site. Guests have noted that parking is secure and appreciated the convenience.
Are pets allowed?
No, the hotel does not allow pets.
Is breakfast included in the room rate?
The hotel has a buffet breakfast that guests can enjoy, but the description does not specify whether it is included in the room price. Check your booking for details.
How far is the hotel from the airport?
The hotel is close to Osaki Station on the JR Yamanote Line, which provides access to the airport. However, one reviewer noted it is quite far from Narita Airport, so plan for a longer transfer.
The bottom line
New Otani Inn Tokyo is a dependable choice for travellers who prioritise transport access and comfort over central location. It offers spacious rooms, helpful staff, and a solid breakfast, though the area is more residential than touristy. If you're not bothered about being steps from the main sights, this is a practical base.
7.6Best for: travellers who value easy rail access and a quiet area over central sightseeing convenience.
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